Seamless Arrivals Start Before Guests Arrive
Reduce front desk wait times by up to 75% while delivering the contactless experience modern guests anticipate. Root Stay's mobile check-in solutions transform your arrival process into a smooth, efficient, and delightful start to every stay. Guests can complete check-in, select rooms, and even access digital keys directly from their mobile device, significantly enhancing guest convenience and optimizing front desk operations.
- Contactless Check-in with Digital Key Technology
- Mobile Room Selection and Upgrade Options in advance
- Integrated Secure Mobile Payments
- Real-time Guest Communication
Digital Keys That Open More Than Just Doors
Empower your guests with the ultimate convenience: secure, smartphone-based room access. Root Stay's digital key technology utilizes advanced encryption to ensure security, allowing guests to bypass the front desk and proceed directly to their room. This extends beyond just guest rooms, integrating seamlessly with hotel amenities like the gym, pool, and business center, providing a truly mobile and hassle-free stay.
- Secure Smartphone-based Room Access
- Real-time Key Activation and Deactivation for Enhanced Security
- Integrated Access to designate Hotel Amenities
- Temporary Access Sharing for Families and Groups
Empower Guests to Choose Their Perfect Room
Give your guests control over their stay before they even arrive. Root Stay's intuitive interface allows guests to browse interactive floor plans, select their preferred room with visual previews, and even review real-time upgrade offers. This empowers guests with choice, leading to higher satisfaction and potential revenue uplift through transparent upgrade opportunities. Match guest preferences for an truly optimized experience.
- Interactive Floor Plans for Room Selection
- Real-time Upgrade Offers with Clear Pricing
- Visual Previews and Amenity Comparisons
- Guest Preference Matching for Optimal Assignment
Streamlined Mobile Payments and Folio Management
Simplify transactions and enhance financial transparency for your guests. Root Stay's mobile solution provides secure payment processing with support for multiple payment methods, from pre-arrival deposits to final bill settlement. Guests can view their real-time folio with detailed charge breakdowns, and opt for automatic checkout with instant receipt delivery, virtually eliminating front desk queues and administrative burdens.
- Secure Mobile Payment Processing
- Real-time Folio Viewing with Itemized Breakdown
- Automatic Checkout with Instant Receipt Delivery
- Integrated Billing Inquiry Tools
Stay Connected Throughout the Guest Journey
Foster deeper guest relationships and respond proactively to needs. Our integrated communication tools allow for seamless in-app messaging for service requests, push notifications for important hotel updates, and even concierge service integration for local recommendations. Empower guests to communicate on their terms, ensuring their stay is comfortable, informed, and truly personalized from pre-arrival to post-departure.
- In-app Messaging for Service Requests
- Push Notifications for Hotel Updates and Offers
- Concierge Service Integration with Local Recommendations
- Real-time Service Request Tracking
Transform Front Desk Operations
Beyond guest satisfaction, Root Stay's mobile check-in/out profoundly impacts your operational efficiency. Reduce front desk workload, reallocate staff to more guest-facing roles, and eliminate queues during peak times. Our solutions provide valuable analytics on mobile adoption and guest feedback, empowering you to continuously refine your service. Implement a solution that benefits both your guests and your team.
Reduced Workload
Free your front desk staff from routine tasks, allowing them to focus on personalized guest interactions and complex requests.
Actionable Analytics
Gain insights into mobile adoption rates, guest preferences, and service efficiency to drive continuous improvement.
Optimized Staffing
Deploy your team more strategically, improving service quality and job satisfaction for your valued employees.