Empowering Hotels Through Technology Innovation
Root Stay was born from a passion for hospitality and a clear vision: to revolutionize how hotels operate and elevate guest experiences through cutting-edge technology. Founded right here in Portland, Maine, our roots are deeply intertwined with the vibrant independent hotel scene in New England.
We believe that every hotel, regardless of size, deserves access to sophisticated, yet user-friendly, software solutions that drive efficiency, increase revenue, and foster genuine guest connections. Our mission is to empower you with tools that transform data into actionable insights, making complex operations seamless.
From our early days, our core values have centered on customer success and relentless innovation. We're not just a software provider; we're your dedicated technology partner, committed to shaping a future where hospitality thrives through smart, integrated solutions.
Meet the Hospitality Technology Experts
Sarah Chen
Chief Technology Officer
With over 15 years in enterprise software development and a background in hotel operations, Sarah leads our innovative engineering team. Her passion for intuitive design ensures our solutions are powerful and exceptionally user-friendly.
David Kim
Head of Customer Success
David brings a decade of experience managing luxury hotel properties across New England. His deep understanding of front-desk operations and guest relations ensures our client support is unparalleled and genuinely impactful.
Emily Roberts
Product Lead
Emily's expertise lies in translating hotelier needs into robust software features. With a background in data analytics and user experience, she ensures Root Stay's products are always at the forefront of industry demands.
Proud to Call Portland, Maine Home
Our roots are firmly planted in the vibrant community of Portland, Maine. As a local business, we are deeply committed to fostering growth within New England's dynamic hospitality sector.
We actively engage with local hotel associations, participate in regional tourism initiatives, and partner with other Portland-based tech innovators. This local presence gives us unique insights into the specific challenges and opportunities facing properties in our beloved region.
From supporting local events to hiring within our community, Root Stay is more than just a company in Portland; we are an integral part of its economic and cultural fabric, dedicated to its continued prosperity.
Your Success Is Our Success
At Root Stay, we believe that true partnership extends far beyond software implementation. Our customer-first philosophy drives everything we do, ensuring you receive personalized service and dedicated support at every step.
- **Personalized Onboarding:** Tailored setup and training to fit your property's unique needs.
- **Proactive Support:** Our team is dedicated to addressing your needs swiftly and effectively, often before you even realize a challenge exists.
- **Continuous Improvement:** We actively seek and integrate customer feedback into our product development, ensuring our solutions evolve with your business.
- **Long-Term Partnership:** We measure our success by your sustained growth and operational excellence.
Your challenges become our opportunities to innovate. Join a community of hoteliers who experience genuine dedication to their success.
Leading Innovation in Hospitality Technology
Innovation isn't just a buzzword at Root Stay; it's the driving force behind every solution we build. We are constantly investing in research and development to bring you the most advanced and intuitive hospitality technology available.
Our dedicated R&D team explores emerging trends, leverages AI and machine learning for predictive analytics, and fosters strategic partnerships with leading technology platforms. This ensures our clients benefit from a robust ecosystem of integrated solutions that are future-proofed against evolving market demands.
From enhancing the mobile guest journey to optimizing revenue management with smart algorithms, our innovation roadmap is designed to keep your property ahead of the curve, delivering unparalleled operational insights and guest satisfaction.